Occasionally printers experience difficulty which can cause faults in the print quality of books.
This may include misaligned or missing pages or blurred images/print.
If you receive a book with printing faults, you are entitled to a replacement.
- For books purchased through Amazon, please follow their return/exchange instructions on the Amazon website.
- For books purchased direct from me, Author Suzanne Bond, I am more than happy to exchange it for a quality replacement copy.
For a faulty book to be replaced, please contact me directly via my contact page or email: suepaulbond@gmail.com to make arrangements. This may require:
- Return of faulty book, or photo of faults
- Details of place or date of purchase
- Your details for replacement book
Note: This policy does not include damage caused by misuse or change of mind.
